Garantie- und Garantieleistungen

1. Comprehensive Protection: Your motor and frame are covered against defects arising from normal use.

2. Ease of Claims: If you experience a covered issue, simply contact us with details of the problem. Our dedicated customer service team will guide you through the process.

3. Quality Assurance: Repairs or replacements under warranty are carried out using original parts and high-quality materials.

To file a claim:

1.Contact our customer service team via email or phone.

2.Provide proof of purchase, a description of the issue, and photos/videos if needed.

3.Follow our guidance for repair, replacement, or other solutions.

Yes, defective parts covered by the warranty will be replaced with original, high-quality components. Shipping and labor costs may vary depending on the issue and location.

photos/videos if needed.

3.Follow our guidance for repair, replacement, or other solutions.

Usually, the warranty does not cover:

•Damage caused by misuse, accidents, or environmental factors.

•Normal wear and tear (e.g., tires, brake pads, chains).

•Repairs or modifications by unauthorized personnel.

•Issues arising from neglect or improper maintenance.